Refund policy

At Southnode Store, we take great care in ensuring that every product is delivered in perfect condition.

We do not offer returns or refunds unless the product received is damaged or defective.

To request a replacement or refund for a damaged item, please follow these steps:

• Record a clear unboxing video from the moment you open the package
• Ensure the video clearly shows the damage
• Contact us within 48 hours of delivery

📩 Send your request along with the video to:
karanchawda07@gmail.com

Requests without proper unboxing proof will not be eligible for refund or replacement.